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5 Go High Level Automations Every Small Business Should Be Using Right Now

May 23, 20253 min read
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Running a small business comes with a long list of repetitive tasks—replying to leads, confirming appointments, chasing reviews, and following up on missed calls. It’s easy to fall behind, and when that happens, leads fall through the cracks.

That’s where Go High Level comes in—and at Online Money Mastery, we help service-based businesses simplify, automate, and grow using this all-in-one platform. If you haven’t automated at least a few of your day-to-day tasks, you’re leaving money (and time) on the table.

Here are the top 5 automations every small business should be using right now—and how we can help you set them up.


1. Missed Call Text Back

Problem: You miss a call while you're on a job. The caller hangs up and moves on to the next business.

Solution: An instant text reply that says:
"Hey, sorry we missed your call! How can we help you today? Reply here and we’ll get right back to you."

Why it works: Most people don’t leave voicemails. But they do respond to texts. This automation keeps the conversation alive.

OMM can set this up for you with branded messaging and follow-up tracking.


2. New Lead Nurture Sequence

Problem: A lead fills out your form, but doesn’t book.

Solution: A smart follow-up sequence of emails and texts over 7–10 days with:

  • Reminders

  • FAQs

  • Testimonials

  • Limited-time offers

Why it works: It builds trust while you stay top-of-mind.

We tailor the entire flow based on your services, target audience, and booking system.


3. Two-Way Texting CRM

Problem: Leads go cold when you rely on email only or forget to follow up manually.

Solution: Centralized two-way texting in your CRM that keeps all conversations in one place.

Why it works: Texting feels personal. It’s how people want to communicate now.

OMM integrates this feature with your website, forms, Facebook ads, and more.


4. Online Review Request Automation

Problem: You provide amazing service but rarely get reviews because asking every customer is time-consuming.

Solution: Send an automated text or email asking for a Google review after a service is completed.

Why it works: Timing is everything. When sent right after the job, customers are most willing to leave feedback.

We personalize this automation with your Google review link and even follow up with a second nudge.


5. Calendar & Appointment Reminders

Problem: No-shows and last-minute cancellations waste your time and money.

Solution: Automate text and email reminders 24 hours and 1 hour before the appointment.

Why it works: It reduces no-shows dramatically, especially when customers can confirm or reschedule with a click.

OMM can build your calendar booking system into your site and sync it to your CRM, email, and SMS tools.


Bonus: Automate Lead Routing and Internal Notifications

When a new lead comes in, you can instantly:

  • Assign them to the right team member

  • Notify the right department

  • Start a deal pipeline or task

No more missed follow-ups or dropped leads.


Let Online Money Mastery Automate Your Sales Process

You don’t need to hire more staff—you need smarter systems. At OMM, we use Go High Level’s most powerful tools to automate the repetitive parts of your business so you can focus on what you do best.

📲 Want to see it in action?

Book a free Automation Demo and we’ll walk you through:

  • What automations you’re missing

  • How to simplify your lead management

  • A done-for-you setup plan

👉 Schedule Your Demo


Hi! I’m Liz, Founder and CEO of Online Money Mastery (OMM). After spending 10 years as a realtor, I decided to take everything I learned about building strong customer relationships and growing a business into the digital world. That’s why I created OMM—to help small businesses like yours thrive online.

Elizabeth Soutar

Hi! I’m Liz, Founder and CEO of Online Money Mastery (OMM). After spending 10 years as a realtor, I decided to take everything I learned about building strong customer relationships and growing a business into the digital world. That’s why I created OMM—to help small businesses like yours thrive online.

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