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How to Turn Missed Calls Into Money With This One Simple Automation

June 06, 20253 min read

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Every missed call is a missed opportunity—but it doesn’t have to be.

If you run a service-based business, chances are you're constantly juggling tasks, clients, and job sites. You can’t always get to the phone—and when a potential customer gets your voicemail, they usually move on. That’s where automation steps in to save the sale.

At Online Money Mastery, we help small businesses turn missed calls into conversations—and those conversations into paying clients—using a simple yet powerful tool inside Go High Level.

Let’s break it down.


The Cost of a Missed Call

Here’s a quick stat that might surprise you:

80% of customers who reach voicemail will not leave a message.

They won’t try again. They won’t wait. They’ll call your competitor.

Now multiply that by 5–10 missed calls per week. You could be losing thousands of dollars every month just because you couldn’t answer in time.


The Solution: Missed Call Text Back Automation

Imagine this:
A potential customer calls your number, but you’re busy. Instead of hitting voicemail, they instantly receive a text that says:

"Hi! Sorry we missed your call. This is [Your Business Name]. How can we help you today? You can reply here and we'll get back to you shortly."

Now they’re in a conversation—and you didn’t even have to lift a finger.

Online Money Mastery sets this up for you inside Go High Level with your custom branding, tone, and follow-up logic.


Why This Automation Works

1. It’s Instant
Speed matters. The faster you respond, the more likely they are to stick around.

2. It Feels Personal
Text messages create an instant one-on-one connection. It’s not a form. It’s not a chatbot. It’s a conversation.

3. It Keeps the Lead Engaged
Once they reply, you’ve got them in your CRM. You can follow up, send offers, book appointments—automatically.

4. It’s 100% Automated
You don’t have to manually text anyone. The system runs on autopilot, triggered by missed calls.


Real Business Results

One of our clients in the cleaning industry was losing an average of 15 calls a week. After we implemented the missed call text back:

  • 70% of those callers texted back

  • 40% booked within 24 hours

  • Monthly revenue increased by 25%

This automation paid for itself within 7 days.


How It Works Inside Go High Level

When we install this feature, here’s what happens:

  1. Your number is connected to Go High Level.

  2. Any missed call triggers an automated SMS.

  3. The lead is created inside your CRM.

  4. You or your team can reply when ready—or let the follow-up automations do the work.

Plus, we can layer in:

  • Auto-tagging for call sources

  • Follow-up reminders

  • Review requests after the sale

It’s not just a text—it’s a full lead capture system.


Set It Up Once, Let It Work Forever

Unlike ad campaigns or social posts, this automation runs quietly in the background, capturing leads 24/7. It's perfect for:

  • Contractors

  • Cleaners

  • Coaches

  • Consultants

  • Therapists

  • Anyone who misses client calls during busy hours


Get This Set Up in 48 Hours

At Online Money Mastery, we make it simple. We’ll:

  • Set up your call tracking and SMS system

  • Write the text message with your voice and brand

  • Connect it to your CRM

  • Test and launch it within 48 hours

📲 Ready to stop losing leads every time your phone rings?

👉 Book Your Missed Call Automation Setup

Let’s turn those missed calls into money—automatically.


Hi! I’m Liz, Founder and CEO of Online Money Mastery (OMM). After spending 10 years as a realtor, I decided to take everything I learned about building strong customer relationships and growing a business into the digital world. That’s why I created OMM—to help small businesses like yours thrive online.

Elizabeth Soutar

Hi! I’m Liz, Founder and CEO of Online Money Mastery (OMM). After spending 10 years as a realtor, I decided to take everything I learned about building strong customer relationships and growing a business into the digital world. That’s why I created OMM—to help small businesses like yours thrive online.

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